FAQ

Answers to B2B Technical and Commercial Questions

This section contains answers to the 20 most frequently asked questions from major buyers and factories. We ensure the transparency and security of every transaction.

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BLOCK 1: Commerce and MOQ

[Q1] What is the minimum order quantity (MOQ)?

[A1] RTS: 1 carton. OEM: 500-1000 units.

[Q2] Do you provide free samples?

[A2] Yes, samples are available, you only pay for shipping.

[Q3] Exclusive contracts?

[A3] Negotiable subject to annual volume commitments.

[Q4] Price fixing for zinc, aluminum, and steel?

[A4] Yes, through an official contract.

[Q5] Is it possible to order a Mix-order?

[A5] Yes, consolidation in Wenzhou according to ISO 6346.

BLOCK 2: Technology and Standards

[Q6] Compliance with GOST/International standards?

[A6] Yes, we use St3 steel and ZAMAK alloys.

[Q7] Real lifespan of mechanisms?

[A7] 100,000 - 200,000 cycles.

[Q8] Is there plastic in load-bearing nodes?

[A8] No, only in silent latches.

[Q9] CTC Control (70/85/90/96mm)?

[A9] Accuracy +/- 0.1 mm through FAI.

[Q10] Operation at -40°C freezing conditions?

[A10] Yes, special lubricant and St3 steel.

BLOCK 3: Finance and RMB

[Q11] Do you accept Yuan (RMB)?

[A11] Yes, direct settlements reduce your costs (TCO).

[Q12] Payment terms and security?

[A12] 30% deposit, 100% balance STRICTLY before shipment.

[Q13] Protection of investments in molds?

[A13] Official development contract.

[Q14] Export documentation (HS 8301.40)?

[A14] Full package for fast customs clearance.

[Q15] ISO 6346 loading optimization?

[A15] We increase loading density by 12%.

BLOCK 4: Service and Loyalty

[Q16] Defect policy?

[A16] Compensation and technical support.

[Q17] Mold storage?

[A17] Free for 3-10 years.

[Q18] Video proof of tests?

[A18] Yes, we provide FAI reports.

[Q19] Branding through packaging?

[A19] Yes, full box design.

[Q20] Lifetime BBDHOME support?

[A20] Our service is 24/7. Clients stay with us for 10-20 years.

TO TOP ASK A QUESTION

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BBDHOME (Wenzhou Mingsheng Security Technology Co., Ltd.) guarantees quality at every stage.